"After several visits now to Affiliated Pediatric Dentistry & Orthodontics, I find absolute consistency from this team in all things professional and expert with a “bed-side” manner that is patient, engaging and comforting.
Dr. Masserman is precise in his approach to my orthodontic treatment – braces, as an adult can be a bit daunting, but he exudes kind and careful consideration during the entire process - all questions answered, the plan of action outlined in terms I understand. Dr. Masserman makes it a point, should I require assistance after hours, that he is only a phone call away.
An amazing group of technicians assists Dr. Massserman. I met Toni during my last visit at Affiliated Pediatric Dentistry & Orthodontics. She skillfully replaced the wire in my brackets always double checking to make sure I was at ease. She’s friendly and makes sure her work is done to perfection.
The front desk staff is a true example of what all customer service, in a medical/dental setting, should aspire to be - friendly, competent, efficient.
Kelli is remarkable. She always follows up on how my visit went the day of treatment and reminds me should I have any concerns or questions to not hesitate to call, any time.
Missy, who does the initial intake for new patients, took time out of her very busy day to sit and chat with me to see if everything was going well in my orthodontic treatment. Her thoughtfulness is appreciated.
And, Grandma Barb is a wonderful addition to this team as she greets each patient upon entering the office. She sets the delightful tone from the start."
- Sharon N.
Review Verified on 8/25/2016